Frequently asked questions

Everything you need to know about the Just Eat Awards.

To be shortlisted, your restaurant must meet these simple requirements:

  • an FSA rating of 5, or a Pass in Scotland

  • Operating with Just Eat for a minimum of one year

  • Average food rating of 3.6 or above 

  • Minimum of 20 average monthly orders

  • Minimum 20% photos on menu

One lucky winner in each category will receive:

  • £5,000 cash

  • £500 TopRank credit

  • Winner trophy

  • Winner window sticker

There will be one winner per award category.

Winners will be notified by email on 8 September 2026 once all voting has been counted

Every nomination will be carefully reviewed by a third-party team. The winners of the ‘Best in’ categories will be determined from the shortlist on the basis of public votes and a combined performance score from a panel of judges at Just Eat.

If you are shortlisted but do not want to be entered into the awards, you have until 4 August 2026 to opt out.

We hope you want to be part of this year’s awards! But if you don’t, you would have received an email on 21 July with a link to an opt out form. Fill out the form and we’ll take you out of the awards.

No. A restaurant can only win one award across all the categories.

If you haven’t received any communications informing you about making the shortlist, unfortunately you haven’t been successful this time. This year we are not opening up the awards for self-nomination and instead, we selected the best restaurants based on a variety of factors and only a select amount have made it to the shortlist.

Winners will receive an email on 8 September to confirm their prize.

Winners will have 28 days to confirm that they would like to receive their prize

Drop an email to [email protected] and the Just Eat Awards support team will be happy to answer any questions.